Effective Date: January 1, 2024

1. Acceptance of Terms

By accessing or using the services of DME Agency (“Company,” “we,” “our,” or “us”), including but not limited to our website, consultations, documents, and communications, you agree to comply with and be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.

2. Services Provided

DME Agency offers consulting services for Durable Medical Equipment (DME) businesses, including but not limited to:

Accreditation support (BOC, HQAA, ACHC)

Medicare/Medicaid enrollment assistance

Marketing and growth strategies

Business development and operational guidance

These services are subject to change or discontinuation without notice.

3. Eligibility

You must be at least 18 years old to use our services. By using our services, you represent and warrant that you meet this requirement and have the authority to enter into these terms on behalf of your business or organization.

4. User Responsibilities

You agree not to use our services for any unlawful or prohibited purpose. You are solely responsible for:

Providing accurate and complete information

Ensuring compliance with local, state, and federal laws

Maintaining the confidentiality of any login credentials or client data

5. Intellectual Property

All content, documents, tools, and materials provided by DME Agency are the intellectual property of the Company and are protected by applicable copyright, trademark, and trade secret laws. You may not copy, reproduce, distribute, or modify any content without written permission.

6. Limitation of Liability

DME Agency is not liable for any indirect, incidental, or consequential damages resulting from your use of our services. While we make every effort to provide accurate and effective guidance, we do not guarantee specific outcomes such as successful accreditation or business growth.

7. Payment and Refund Policy

Fees for services are disclosed prior to engagement. All payments must be made as agreed. Due to the nature of our work, all sales are final and non-refundable unless otherwise stated in a written agreement.

8. Third-Party Services

We may recommend or integrate with third-party services (e.g., accrediting bodies, software platforms). DME Agency is not responsible for the performance, privacy policies, or content of third-party providers.

9. Termination

We reserve the right to terminate services at our discretion if any terms are violated or if there is misconduct or abuse of our services.

10. Governing Law

These terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions.

11. Contact Information

If you have questions about these terms, please contact:
DME Agency
📧 [email protected]
📍 1200 Brickell Ave. Suite 1950 Miami, Florida 33131